Privacy Policy

Last updated: September 8, 2026

barkyv helps you keep your pets' health records organized in one place — visit summaries, medications, vaccines, lab results, imaging, and the original documents they came from. This page explains what we collect, why, and what we do (and don't do) with it.

The short version

Information we collect

Account information

Your email address, and your name once you provide it (used to help match records a vet clinic sends in your name). If you sign in with Google, we receive the basic profile info Google shares for sign-in — your name, email, and profile picture, nothing else.

Pet health information

The documents you upload or email in (PDFs and photos of vet records), and the structured information our extraction pipeline pulls from them — visit summaries, medications, diagnoses, vaccines, weight history, lab results, and imaging reports. Anything you type directly (a pet's name, breed, date of birth, notes) is stored the same way.

Location, only if you use it

The Find a Vet feature sends whatever location you give it — a typed zip code or town, or your device's location if you choose to share it — to Google's Places and Geocoding APIs to find nearby clinics. We don't store a history of your location beyond that search.

Payment information

If you subscribe to the paid "Ask About Records" feature, your payment is handled entirely by Stripe. We never see or store your full card number — Stripe passes us only your subscription status.

Technical information

Standard request logs (via Cloudflare, our hosting provider) and a session cookie that keeps you signed in. No third-party advertising or analytics trackers.

How we use it

Aggregated and de-identified data

Beyond running your account, we may use pet health information in a de-identified, aggregated form — stripped of your name, email, and anything else that identifies you or your pet individually — to:

This never includes your name, email, address, or any other detail that identifies you or your pet specifically, and it's never the same thing as selling your personal information — which we don't do.

Who we share information with

We use a small number of vendors to run barkyv, each only for the specific job below:

We also share pet records with a veterinary clinic only when you explicitly create a share link for that clinic — you control its expiry and can revoke it at any time. We never share your records with a vet, insurer, or anyone else without your action.

We don't sell personal information to anyone, and we don't allow these vendors to use your data for anything beyond providing their service to us.

How long we keep information

We keep your account and pet data for as long as your account is active. Deleting a pet or your whole account removes its data — this isn't a soft delete; the records, documents, and any shares tied to it are actually removed from our systems.

Your choices

Security

All traffic to barkyv is encrypted (HTTPS). Access to your pets' records requires a signed-in session tied to your account, and every record-level request is checked against who actually has access to that pet — not just who's signed in. We also rate-limit the features that call outside services, so a compromised or scripted account can't run away with your data or our infrastructure.

Not a substitute for veterinary care, and not a HIPAA-covered service

Because barkyv organizes animal health records, not human medical records, it isn't subject to HIPAA (which only covers human patient information) — but we still treat your pets' records as sensitive and handle them with the same care described throughout this policy.

Children

barkyv isn't directed at children, and we don't knowingly collect information from anyone under 13.

Changes to this policy

If we make a material change to how we handle your information, we'll update the date at the top of this page and, where appropriate, let you know directly.

Questions about this policy? Reach us at contact@barkyv.com.